Clarification Text on the Processing of Personal Data

This Clarification Text on the Processing of Personal Data is valid for the data held by the company, which has the status of data controller, for the relevant person group specified in the top right box.

1- Why Are We Sending This Text?

As TWISER BİLİŞİM DANIŞMANLIK TİCARET VE EĞİTİM ANONİM ŞİRKETİ (hereinafter referred to as “Data Controller” or “Company”), we provide this “Clarification” text to inform you about the “Data Controller’s Obligation to Inform” (Article 10) and the “Rights of the Data Subject” (Article 11) as stipulated in the Law No. 6698 on the Protection of Personal Data (“KVKK”) and the Communiqué on the Principles and Procedures to be Followed in Fulfillment of the Obligation to Inform, published in the Official Gazette No. 30356 dated 10.03.2018, as well as Articles 4 and 5 of the Communiqué. This text aims to inform you about the purpose of processing your personal data, to whom and for what purposes your processed personal data may be transferred, the method and legal reason for collecting your personal data, and other rights enumerated in Article 11 of the KVKK.

2- What Information Do We Provide?

  • Which personal data is collected
  • The purposes for processing your personal data
  • With whom and for what purposes your personal data is shared
  • The method and legal reason for collecting your personal data
  • Data deletion processes
  • Your rights under the KVKK

3- What Personal Data Do We Process?

When the “Contact Us” form at the URL https://twiser.com/contact-us/ is filled out:

  • Identity Information: Name and surname
  • Contact Information: Email address and phone number
  • Customer Transaction: Message content, feedback on your communication
  • Transaction Security: IP address, website entry-exit logs, system log records

4- With Whom and for What Purposes Do We Share Your Personal Data?

Your personal data may be shared with our company lawyer, judicial or administrative authorities requesting information, third-party service providers (primarily Google, Yandex, etc.), or public institutions or organizations authorized to request these data as a legal obligation, in cases of legal disputes, investigations, judicial or administrative audits, and other cases, for the purpose of ensuring our legal defense rights and responding to official or legal information and document requests, in accordance with the law and the principles of honesty, accurately and up-to-date, for specific, clear, and legitimate purposes, limited and measured.

5- What Is the Method and Legal Basis for Collecting and Processing Your Personal Data?

We automatically collect your personal data through the “Contact Us” form mentioned in section 3 and cookies during your visits to the site, record them digitally in the information system, store them on physical servers and cloud servers, and process them through non-automatic means such as creating databases, making lists, filling out forms, writing petitions, filling out forms, depending on the nature of the work and the nature of the personal data that needs to be processed.