As TWISER BİLİŞİM DANIŞMANLIK TİCARET ve EĞİTİM ANONİM ŞİRKETİ (“TWiser”), we act following the law regarding the processing of personal data of our customers and employees. Storing, processing, and transferring personal data is among our most sensitive priorities.
We have prepared the fair processing notice to inform you about the activities arising from the relevant legislation and legal regulations within the scope of the Law on the Protection of Personal Data No. 6698 (“KVKK”) in Turkey. We aim to inform our employees, employee candidates, customers, potential customers, interns, website visitors, suppliers, and business partners.
All your personal data obtained by Twiser is processed, stored, and protected under the Law on Protection of Personal Data No. 6698. The party responsible for the data is TWiser. TWiser is registered under registration number 290292 and MERSIS number 0859-1205-1670-0001.
TWiser’s full address is MESS Teknoloji Merkezi, Barbaros Mah. G-105 Sok. Ağaoğlu My Newwork No: 3 Kat: -2, 34746 Ataşehir/İstanbul. The e-mail address where you can reach us is info@twiser.com.
Personal data obtained by TWiser following the law are processed for the following reasons:
In Turkey, any information relating to an identified or identifiable real person is considered personal data within the scope of the Law on Protection of Personal Data No. 6698. All kinds of operations such as obtaining, recording, storing, changing, updating, classifying, and using personal data in whole or in part by automatic or non-automatic systems mean the processing of personal data.
Effective Date: 2026
Last Updated: October 2026
This Privacy Notice explains how Twiser (“Twiser”, “we”, “us” or “our”) collects, uses, stores and transfers personal data submitted through our websites, landing pages, downloadable resources, LinkedIn campaigns and other lead-generation activities directed at individuals and organisations in the United Arab Emirates (“UAE”).
This Notice is intended to provide transparency regarding our processing of personal data in accordance with applicable data protection requirements, including the UAE Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data (“UAE PDPL”).
1. Who We Are
Data Controller:
Twiser Bilișim Danıșmanlık LTD. ŞTI. Ticaret ve Eğitim A.Ş
Europe & MENA Headquarters | Istanbul, Turkiye
JUSTWork Office Campus 11, Fatih Sultan Mehmet, Balkan Cd. MEYDAN ISTANBUL AVM No:62, 34770 Umraniye/Istanbul, Turkiye
Türkiye
Privacy contact: info@twiser.com
Twiser determines the purposes and means of processing the personal data described in this Notice and acts as the data controller for such processing.
2. Personal Data We Collect
When you request or download a Twiser resource, register your interest, complete a form or otherwise engage with one of our marketing campaigns, we may collect:
Information you provide directly:
Information we may collect automatically:
Depending on the technologies used on our website and landing pages, we may also collect:
We do not intentionally request sensitive personal data through our lead-generation forms.
3. How We Use Your Personal Data
We may process your personal data to:
We do not sell your personal data. We do not use the personal data collected through this form to make decisions based solely on automated processing that produce legal or similarly significant effects on you.
4. Consent and Marketing Communications
Where processing is based on consent, consent is provided through an affirmative action, such as selecting the relevant checkbox on our form.
We distinguish between:
Content delivery: processing necessary to provide the resource or information you have requested.
Sales and marketing communications: contacting you about Twiser products, services and relevant business opportunities where you have provided the applicable consent.
Newsletters and updates: sending ongoing marketing content, reports, insights, event invitations and product updates where you have separately opted in.
You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before your consent was withdrawn.
You can unsubscribe from electronic marketing communications using the unsubscribe link contained in our emails or contact us at info@twiser.com
After you opt out, we may retain limited information necessary to record and respect your preference and prevent further marketing communications.
5. Sales Contact by Telephone and Messaging
Where you have provided the relevant contact details and consent, Twiser may use your business contact information for appropriate B2B sales follow-up by email, telephone or business messaging channels.
Telephone marketing activities in the UAE may also be subject to separate UAE telemarketing requirements. Twiser will conduct such activities in accordance with applicable requirements, including relevant rules relating to marketing calls and the UAE Do Not Call Registry (“DNCR”).
This qualification is important: the 2024 UAE Telemarketing Regulations contain obligations beyond PDPL consent, including DNCR-related requirements and rules governing marketing calls.
6. International and Cross-Border Transfers
Twiser operates internationally. When you submit personal data through our UAE-facing forms or campaigns, your personal data may be transferred from the UAE to Türkiye and/or other countries where Twiser, its affiliated entities or authorised service providers operate.
Your data may therefore be stored, accessed or otherwise processed outside the UAE by:
Where personal data is transferred outside the UAE, Twiser will implement the measures required under applicable UAE data-protection law.
Where the destination provides an adequate level of protection recognised under applicable UAE requirements, transfers may take place on that basis.
Where an adequate level of protection is not available, Twiser will use an applicable transfer mechanism permitted under the UAE PDPL, which may include appropriate contractual safeguards and/or the data subject’s express consent where legally permitted and appropriate.
Where consent is relied upon for an international transfer, you will be informed of the transfer and asked to provide the applicable consent. UAE Legislation
7. Sharing of Personal Data
We may share personal data with authorised third-party service providers where reasonably necessary for the purposes described in this Notice, including providers supporting:
Such parties may process personal data only for authorised purposes and subject to applicable contractual and data protection requirements.
We do not sell your personal data to third parties.
8. Data Security
Twiser implements appropriate technical and organisational measures designed to protect personal data against:
Depending on the relevant system, these measures may include access controls, role-based permissions, secure transmission, authentication measures, logging, confidentiality obligations and other appropriate information-security controls.
Our personnel and authorised service providers are required to handle personal data in accordance with applicable confidentiality and security requirements.
Where a personal data breach occurs, Twiser will take appropriate action and make notifications to affected individuals and/or competent authorities where required by applicable law.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:
When personal data is no longer required, we will delete, anonymise or otherwise securely dispose of it in accordance with our applicable retention practices.
Where you withdraw your marketing consent, we may retain limited information necessary to record and respect your opt-out preference. UAE Legislation
10. Your Rights
Subject to the conditions, limitations and exceptions provided under applicable UAE law, you may have the right to:
To exercise your rights, please contact: info@twiser.com
We may need to verify your identity before responding to a request.
We will respond in accordance with the timeframes and requirements prescribed by applicable law.
11. Withdrawal of Consent
You may withdraw consent as easily as you provided it.
You can:
Withdrawal of consent does not affect processing lawfully carried out before withdrawal.
Where you withdraw marketing consent, Twiser will cease the relevant marketing communications and may retain a minimal suppression record so that your preference continues to be respected.
12. Changes to This Notice
We may update this Privacy & Data Transfer Notice from time to time to reflect changes in our processing activities, systems, business practices or applicable legal requirements.
The effective date and version displayed at the top of this Notice indicate the current version.
Where a material change would result in personal data being used for a new purpose requiring consent, we will obtain new consent where required before carrying out that processing.
